Do you want more information?
Haven’t found the answers to your questions on this site or in the FAQs below? It’s surprising, but I’m here to work on it. How may I assist you? Feel free to use the contact form below to get in touch.
If you want to book an appointment, it’s much more convienent for both of us to make it though the booking calendar.
Get in touch
OPENING HOURS
| Mon: | 08:00 – 12:00, 14:00 – 18:00 |
|---|---|
| Tue: | 08:00 – 12:00, 14:00 – 19:00 |
| Wed: | 08:00 – 13:00 |
| Thu: | 08:00 – 12:00, 14:00 – 19:00 |
| Fri: | 08:00 – 15:00 |
| Sat: | 08:00 – 12:00 |
+352 26 10 20 21
You can reach me by phone; however, out of respect for my current client, I refrain from answering during their session. I'll promptly return your call as soon as possible. Thank you for your understanding.
CONTACT FORM
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FAQs
General Questions
Do you optimize any type of bike ?
Yes, I can adjust various types of bikes, including:
- Road bikes
- Triathlon bikes
- Time trial bikes
- Mountain bikes
- Gravel bikes
- Touring bikes
- And more (even tandems).
Each fitting is tailored to your specific needs and preferences and your intended cycling discipline.
Do you cater to cyclists of all levels and abilities?
Yes, I work with cyclists of all levels, from beginners to experienced riders, and cater to various cycling disciplines. Whether you’re just starting or a seasoned cyclist, I can tailor the fitting to suit your individual needs and goals.
What is bike fitting?
Bike fitting is a personalized process that optimizes the interaction between you and your bike to enhance comfort, efficiency, and performance. It involves adjusting various components such as saddle height, handlebar position, and cleat alignment to achieve an optimal riding position tailored to your unique biomechanics and cycling goals.
You are invited to read a more detailed description on the ‘Services’ page.
I'm a bit lost among the fitting options. Can you help me out?
If you have less than two hours available, minimal discomfort while riding, or if you simply want to ensure a healthy posture, the ‘Express’ formula should suffice.
For those with orthopedic issues, a history of trauma, or experiencing bike-related discomfort without saddle discomfort, the ‘Basic’ fit is recommended. This option includes functional tests to provide a deeper understanding of your riding dynamics and biodynamics.
If you experience discomfort related to the saddle in addition to the previously mentioned issues, the ‘Ortho’ formula is the best choice. This includes saddle pressure mapping during pedaling for more accurate adjustments compared to the Basic fit.
What is bike sizing?
Bike sizing involves determining the appropriate frame size and geometry based on your biomecanics, riding preferences, and intended cycling discipline. It ensures that your bike fits you correctly, promoting comfort, control, and efficiency while riding.
You are invited to read a more detailed description on the ‘Services’ page.
What are standalone sessions?
Standalone sessions offer specific services such as cleat adjustment, saddle testing, crank length assessment, and other individualized adjustments to optimize your bike fit and performance.
You are invited to read a more detailed descriptions on the ‘Services’ page.
Do you sell bikes?
No, postural optimization is not tied to bike sales. When you come in for a fitting, you bring your bike, and you leave with it. Sizing is posture-oriented and not brand-dependent. While I have components in stock to adapt your bike to your position on the spot, selling bikes is not the primary goal of the fitting process.
If you’ve had a fit, we can discuss aspects to consider for your next bike purchase. In the case of sizing for a new bike, we collaboratively explore which brands and models align best with your needs in a neutral manner. If you are referred by a knowledgeable bike dealer, our collaboration can be mutually beneficial.
However, there is an exception: I am proud to be one of the selected bike-fitters through which you can purchase KÚ CYCLE, a distinctive brand of triathlon bikes. This brand recognizes the significance of bike-fitters and opts not to sell bikes directly to customers but through the often overlooked pre-fit (bike-sizing) session.
Is postural optimization recommended for my child who practices cycling more intensively, considering they are still growing?
Absolutely. The earlier, the better. A bike that is too big or too small forces your child to adapt their position to the bike. As you’ve learned from browsing this site, it’s essential that the cyclist’s position suits them, and their bike should be adapted accordingly. Forcing adaptation can lead to harmful compensation, an increased risk of overload injuries (especially in the knees and potential spine deformation), reduced comfort, resulting in a loss of performance and pleasure, leading to demotivation.
Cycling can be an investment, and changing the bike every year might not be feasible for everyone. Fortunately, adjustments and component replacements can help extend the life of the bike.
To encourage the importance of postural optimization for teenagers, there’s a 25% discount on the service. Because it’s crucial!
Is postural optimization a one-time session?
Regrettably, many cyclists don’t return once their bike is properly tuned until they change their bike. Yet, in my view, postural optimization should only mark the beginning of our relationship—should you wish it.
Firstly, each cyclist reacts uniquely to changes in their position. This can be observed during the session and in rides following the corrections. While ‘lab’ conditions provide a solid foundation for optimizing your position, real-world conditions may bring about different sensations. It’s crucial that we stay in touch during the initial weeks after your session.
Secondly, some modifications may need to be made progressively. I’ll be readily available to guide you through these adjustments.
Lastly, you change every day, even on the same day. The way you felt during the session may differ from days before and after. Over time, you evolve; a position suitable today may not be ideal after several years, or even months, depending on your personal history.
Fitted once, fitted forever? Unfortunately not!
I have orthotics in my street shoes and running shoes. Can I use them in my bike shoes?
In principle, there are no contraindications, but the effectiveness of your insoles in your cycling shoes may vary depending on what they correct. Unlike walking or running, where the feet ‘roll out’ on the ground, cycling with clipless pedals involves minimal movement, primarily in the forefoot, with limited pronation, supination, and rotation.
If your insoles correct the forefoot, they can offer some benefit in your bike shoes, although few orthotics solely address this area. For enhanced comfort and stability in your cycling shoes, I can craft custom insoles on the spot. While this boosts power output through improved comfort and stability, the trade-off is that you may find it challenging to cycle without them afterward 😉.
If your orthotics compensate for leg length discrepancy by raising the heel, this correction won’t affect cycling, as pedaling primarily engages the forefoot. To address this, you can either place a shim between the sole of your shoe and the cleat or thicken the sole of the shoe across its length, with the required thickness varying based on whether the leg length difference stems from the tibia or femur.
I have purchased a new bike. Should I visit you as soon as possible or after several rides?
If you don’t experience significant discomfort while riding your bike and feel you can ride it comfortably, we can proceed with the fitting after you’ve had several rides to familiarize yourself with your bike. However, if you’re experiencing significant discomfort, it’s best not to wait too long to book your fitting session.
Services and Sessions
What is included in a bike fitting session?
Your bike fitting or sizing session commences with an interview to tailor the session according to your specific requirements. For Basic or Ortho fits, I conduct functional tests to assess your biomechanics before you hop on your bike on a trainer. During the session, I perform a comprehensive evaluation of your riding position, make adjustments to bike components such as saddle height, handlebar position, and cleat alignment, and offer recommendations for optimal bike setup based on your biomechanics and riding objectives. Following the adjustments, you have the opportunity to test ride and provide first feedback (applicable to Basic & Ortho sessions). Your initial and final fit coordinates will be sent to you via email after the session.
What is included in a bike sizing session?
Your bike sizing session begins with a personalized interview to align the session with your individual requirements and objectives. Using a fit-bike, you will pedal while I make real-time adjustments to fine-tune your position. Following a specific protocol, your final position on the fit-bike provides me with your coordinates, which I use to curate a list of bikes that match your optimal position.
After the session, you will receive an email containing your final fit coordinates along with a list of recommended bike models. This list will include details such as frame size and geometry, stem length and spacer height, crank length, and any other components needed for optimal fit.
What services are offered in standalone sessions?
Standalone sessions offer specific services such as cleat adjustment, saddle testing, crank length assessment, and other individualized adjustments to optimize your bike fit and performance.
You are invited to read a more detailed descriptions on the ‘Services’ page.
Can I customize my session based on specific needs?
Yes, I can customize your session based on your specific needs and concerns. Whether you require adjustments to address discomfort, improve performance, or enhance comfort, I can tailor my services to meet your requirements.
Do you offer custom insoles or footbeds?
Yes, I offer custom insoles and footbeds tailored to your individual foot shape and biomechanics. These can significantly improve comfort and performance during your rides.
Booking Process
How do I book an appointment?
The most convenient option is to book my services using the online booking calendar. Simply choose your desired service(s) and select your preferred date and time slot from the available options. Alternatively, you can contact me directly to schedule an appointment, although this method may take a bit more time for both of us.
If you already know which service you require, you can use the booking calendar at the bottom of this page, where all the proposed services can be booked. Alternatively, you can book from almost any page on this site
Can I book multiple sessions for different services?
Yes, you can book multiple sessions for different services based on your requirements. My online booking system allows you to schedule appointments for various services separately or consecutively as needed.
Is there a deposit required to secure a booking?
I operate on a trust basis and do not require a deposit to secure your booking. However, in the event that you need to cancel or reschedule your fitting or sizing session, I kindly request that you notify me at least two working days before the scheduled date. If the cancellation or rescheduling occurs later than this, I appreciate a compensation of 100 € via bank transfer to account for the time lost. For further details, please refer to my booking terms and conditions.
As a returning customer, may I receive a more favorable rate?
Absolutely! You deserve a better tariff as I greatly appreciate your loyalty. Please check the second pricing table on the pricing page. Thank you for your continued support!
I'm not sure I chose the right fitting option. Can I change my choice on site?
If you’re unsure whether to choose the Basic or Ortho formula, we can assess your needs on the same day to determine which option is most suitable for you.
However, if you’ve already selected the Express formula, which typically lasts no longer than two hours, please note that changes cannot be accommodated on the same day due to scheduling constraints.
Around your session
Are the adaptations of my bike immediate?
As far as your equipment allows, yes. However, there may be limits imposed by components that no longer correspond to current standards or a completely wrong frame size. If significant corrections are needed, an immediate change may be harmful, especially if your musculoskeletal system is sensitive. Adaptations should be progressive, particularly if your old position dates back many years, to ensure a careful and well-paced adjustment process.
Will I leave the session with my bike set?
Normally, yes, unless your frame is significantly too small or too large. I keep a stock of components (stems, handlebars, aerobars, saddles, pedals, cleats, and more) to enhance your position. I can install them during the session. However, if you have specific preferences for brands, I will provide you with the information needed for you to make the changes yourself. If you want me to do it, please understand that this service will be charged.
Will I get a report after the session?
Your bike and its setup are measured before and after the adjustments. A comprehensive fit report, along with the initial and final video sequences (Basic & Ortho), will be sent to you by email. Rest assured, your data is always saved. If you happen to lose them, feel free to contact me for assistance.
Do you adjust the cleats?
A bike fitting without checking the correct position of the cleats is inconceivable. It is a crucial element for optimal force transfer and preventing issues upstream, such as problems with the knees, hips, and even up to the hands. Please do NOT replace the cleats prior to the session; they provide valuable information.
Cleat adjustment is an integral part of the fitting process, but it is also offered as a standalone session. In this case, I recommend bringing your bike so that I can dynamically assess the accuracy of the settings and determine the need for any additional adaptations, such as varus/valgus adjustments, addressing leg length discrepancies, assessing pressure distribution, and checking the length of the pedal spindles.
Can I copy my fit coordinates from one bike to another?
Yes, but for accurate results, the bike must be identical in terms of geometry and components, especially the saddle. It’s crucial not to copy your road bike measurements onto a Mountain Bike or a triathlon bike, as it typically doesn’t work well. Even if it seems to work, you may eventually realize it’s not a good idea.
If the geometry and components are indeed identical, there’s no problem. However, if they differ, you should anticipate and adapt to some differences. Regardless, it’s essential to ensure that any necessary adaptations don’t compromise your safety or the bike’s handling.
Do you give me recommendations for the purchase of the next bike after the fitting?
After the bike-sizing session, you’ll receive a list of bikes that match your position. However, after a bike-fitting, the result can guide you toward specific geometry, brands, and models, but further details are only given on request as an extra service.
For personalized model recommendations, including the exact size and necessary components, you can request a ‘bike prescription’ using the booking calendar. This service involves concentration, research, calculations, email exchanges, and expertise, so it’s billed at 20 € per quarter of an hour. Your understanding is appreciated, and the more precise your request, the more cost-effective it becomes.
Calculations are based on precise coordinates measured at the end of your fitting, ensuring accuracy. If your last fitting is over two years old, a bike-sizing is recommended.
It’s crucial to recognize the limitations of fitting: the final position is determined by your bike and its components. Ideally, your bike should match your position perfectly. However, often the opposite occurs. If you’re purchasing your dream bike, the cost of a bike-sizing is minimal compared to the potential expense of buying the wrong bike.
If you require either of these services, please send me a request through the booking calendar: [Book now](link).
If you prefer not to use my paid services, you can explore this free tool for assistance: [https://www.velogicfit.com/frame-comparison]
I don't have cycling shoes yet. Should I purchase them before my bike fit?
I’d be delighted to ensure your session concludes with perfectly adjusted cleats. Here are two options for acquiring them:
Purchase them before your bike fit if you trust your local bike shop’s advice. Ensure they thoroughly assess your feet, measuring both and considering width as well as length. It’s advisable to try them later in the day when your feet are at their fullest size. I generally discourage purchasing shoes online due to fit uncertainties.
Alternatively, I exclusively work with Lake shoes, chosen for their quality and performance, as detailed on this page. If you’re interested in my recommendations, they’ll be part of your session. To ensure availability, it’s best to schedule an appointment before your fitting so I can check if the desired shoe is in stock. If not, I can usually have it within a couple of days.
Preparation and Requirements
What do I need for the fit?
- For a fit, cleat adjustment, or custom footbeds, please ensure your bike and shoes are clean and tires and suspension properly inflated.
- For triathlon and time trial bikes, bring the complete kit that came with the bike (especially the spacer kit, if available).
- For all formulas, bring your cycling shoes. Do not mount new cleats before the fit, as brand new cleats provide limited information. If they are worn out, I will replace them after seeing the old ones on your shoes.
- For all formulas, wear your usual cycling outfit, preferably shorts, as measurements made with jeans may distort the results.
- After adjustments in the Basic & Ortho formulas, a brief outdoor test ride will be suggested to validate the changes (not applicable for the Express formula). Therefore, you might also need weather-appropriate clothing.
- For a triathlon or time trial fit, bring your competition helmet. The helmet is also necessary for an outdoor test with other types of bike.
- For Basic & Ortho formulas, bring medical reports or X-ray check-ups if you’re consulting for pain or discomfort related to cycling.
- For all formulas, you have the opportunity to take a shower after your session, so bring everything you need for that purpose.
- The session duration is between two and four hours, depending on the chosen formula(s). Keep in mind that small adjustments might take more time than expected.
My cleats are worn out. Should I replace them before our appointment?
Please only replace them if they might break and pose a safety issue. New cleats don’t provide me with any indications, but used cleats can offer valuable insights into the way your feet move and push on your pedals.
If you suspect they might need replacement, I can take care of it. You can either bring them along or purchase new cleats on the spot
Duration and Timing
How long does a typical session last?
The duration of a typical session may vary based on the specific service and the complexity of adjustments needed.
- The Express fit is designed to be completed within two hours.
- The Basic fit typically lasts around three hours, with an additional half-hour for the Ortho fit.
- Additional services may extend the duration of your session accordingly.
If you are a returner, your session will require less time.
Standalone sessions are generally shorter and offer more flexibility in scheduling.
What is the lead time for booking a session?
The lead time for booking a session may vary based on availability and demand. I recommend booking your session in advance to secure your preferred date and time slot. For urgent bookings or last-minute inquiries, please contact me directly to check for availability.
When is the best time to book?
The best time to book a fit depends on several factors, including your current riding experience, any upcoming events or races, and your availability for follow-up adjustments. Here are a few guidelines to consider:
Before Major Events or Races: If you have a significant race or event coming up, it’s best to schedule your fit well in advance so you have time to adjust to any changes and ensure your bike setup is optimized for performance.
During Off-Peak Riding Season: If you have a less busy riding schedule during certain times of the year, such as the off-peak winter season, this could be a good time to schedule your fit. This allows you to fine-tune your setup and make any necessary adjustments before the busier riding season begins.
- With Sufficient Lead Time: Some bike fitters may have busy schedules, especially during peak riding seasons. Booking your fit well in advance ensures you can secure a convenient appointment time that aligns with your schedule.
Before Purchasing a New Bike or Equipment: If you’re planning to purchase a new bike or significant equipment upgrades, scheduling a fit before making the purchase is highly recommended. This allows you to determine the ideal bike size, geometry, and components based on your fit measurements.
- If you don’t experience significant discomfort while riding your bike and feel you can ride it comfortably, we can proceed with the fitting after you’ve had several rides to familiarize yourself with your bike. However, if you’re experiencing significant discomfort, it’s best not to wait too long to book your fitting session.
Ultimately, the best time to book your fit is when you can dedicate enough time and attention to the process, ensuring you receive a thorough assessment and optimal adjustments tailored to your needs. If you’re unsure about the timing, don’t hesitate to consult with your bike fitter for personalized guidance based on your specific circumstances.
Payment and Pricing
What are the fees for bike fitting, sizing, and standalone sessions?
The fees for bike fitting, sizing, and standalone sessions vary depending on the type of service and the duration of the session. Please refer to our pricing page or contact us directly for detailed information on session fees and pricing options.
Is payment required in advance or on the day of the session?
I operate on a trust basis and do not require a deposit to secure your booking. However, in the event that you need to cancel or reschedule your fitting or sizing session, I kindly request that you notify me at least two working days before the scheduled date. If the cancellation or rescheduling occurs later than this, I appreciate a compensation of 100 € via bank transfer to account for the time lost. For further details, please refer to my booking terms and conditions.
Payment is required on the day of the session. I accept various forms of payment:
- Cash
- all major credit- & debit cards including PostFinance Card as well as TWINT, Apple Pay and other mobile payment solutions
- Payconiq
What forms of payment do you accept?
I accept various forms of payment:
- Cash
- all major credit- & debit cards including PostFinance Card as well as TWINT, Apple Pay and other mobile payment solutions
- Payconiq
As a returning customer, may I receive a more favorable rate?
Absolutely! You deserve a better tariff as I greatly appreciate your loyalty. Please check the second pricing table on the pricing page. Thank you for your continued support!
Can I expect a discount if I've been referred by a friend who has previously visited Bikefit.lu?
Giving a discount would mean that the service is not worth the price 😉
While I don’t offer discounts, I do express my gratitude to those who recommend my services. If you mention the person who referred you, they will receive a gift voucher as a token of appreciation. Rest assured, you will receive the same level of dedicated attention and care 🙂.
Are there any discounts or promotions available for additional services?
I occasionally offer discounts and promotions on products. Stay updated on any upcoming offers or promotions by subscribing to our newsletter.
I don’t offer discounts on services. Giving a discount would mean that the service is not worth the price 😉.
Of course, as a returning customer, you can enjoy loyalty pricing.
Cancellation and Rescheduling
What is the cancellation policy for booked sessions?
You can cancel or reschedule your appointment through your customer panel.
My cancellation policy requires at least two workdays‘ notice prior to your scheduled session. If you need to cancel or reschedule within this timeframe, please contact me as soon as possible. Please note that fees may apply for cancellations or rescheduling made within that timeframe.
Can I reschedule my session if needed?
You can cancel or reschedule your appointment through your customer panel.
My reschedule policy requires at least two workdays‘ notice prior to your scheduled session. If you need to cancel or reschedule within this timeframe, please contact me as soon as possible. Please note that fees may apply for cancellations or rescheduling made within that timeframe.
Is there a fee for cancellations or rescheduling?
Cancellations or rescheduling made with less than 48 hours’ notice may be subject to a fee of €100, depending on the booked service, to compensate for the time and resources allocated for your session. I appreciate your understanding in this matter.
Please also understand that the slot you booked may have been of interest to other riders who have been waiting for a long time to secure a free slot.
Safety and Health
Is bike fitting/sizing suitable for riders of all ages and fitness levels?
Yes, bike fitting and sizing are suitable for riders of all ages and fitness levels. My sessions are tailored to accommodate riders with varying experience levels and riding goals.
Are there any health or medical conditions that may affect the session?
Certain health or medical conditions may impact the fitting/sizing process. I recommend informing me of any relevant health concerns or injuries prior to your session to ensure a safe and effective experience.
Enter The Booking Calendar
Welcome to the booking calendar. It has been designed to be as user-friendly as possible for your convenience. If you already know which service you’d like to book, please select your age category first and feel free to choose the time slot that suits you best. If you need additional information, you can find it on the ‘Services’ or ‘Pricing’ pages or above among the FAQ’s. If you have any further questions, don’t hesitate to reach out.
